Business Hours
We love work. And we love helping you. We're eager to assist at the hours below (fair warning: the drink cart comes around at 10AM on Fridays):
Mon-Thu: 9am-5pm ET, Fri: 9am-12pm ET
Send An Email
Electronic mail is so hot right now. We've been crushing email since the AOL days. Customer Service: help@rackrabbit.com
Talk To Us
Speak to a human. A real-life, living, breathing human being. No silly menus or extended wait times. Most of are us great conversationalists. There are a few, however, who aren't allowed within 30 feet of the phones (**ahem** Jamie from IT **ahem**).
Call Toll Free: +1 888-652-9170
Returns
Did you make a mistake? Did we make a mistake? Either way, let us know. Shoot us an email at help@rackrabbit.com It's easier than you think. Expect quick action and possibly a dad joke.
Send Us Mail
In case you need to physically mail us something. You know, like Swiss chocolates and exotic smoked meats:
814 Washington Street
Covington, KY 41011
Use Two Coffee Cans Strung Together
When all else fails, we're pretty sure this works if you have the right kind of string. Looking forward to hearing from you.